★★★★★
Dr. Donn and his team were wonderful as usual. One of my crowns in the front of my mouth had fallen out over the weekend; I called them first thing Monday morning, 7am, and they had me come right over. I was in the chair by 8am and they began the prep pro…
Dr. Donn and his team were wonderful as usual. One of my crowns in the front of my mouth had fallen out over the weekend; I called them first thing Monday morning, 7am, and they had me come right over. I was in the chair by 8am and they began the prep process, taking off leftover cement from what turned out to be a 17 y.o. crown, while being attentive and compassionate to/about my concerns about the matching tooth/crown that was also 17 y.o. so that I do not have the same experience. My second concern was the crowns would “not” match since they were made 17 years apart. They created temporaries, made me an appointment just past the time the permanents should be back, and I was out of the office in just under an hour. They were so understanding and validating with their treatment choices, I couldn’t be more grateful.
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— H. N. H.
★★★★★
Dr Donn and staff are excellent. I first came to Dr Donn with an emergency the day before a holiday and they were able to get me in. Been a patient ever since.
— C. M.
★★★★★
--Practice was sold 4/2/26 to My Orthodontist and renamed to First Choice Dental Cherry Hill, although Dr. Donn remains and still has not notified patients. Website has also not been updated.
--I have never signed a waiver for my information to be sold w…
--Practice was sold 4/2/26 to My Orthodontist and renamed to First Choice Dental Cherry Hill, although Dr. Donn remains and still has not notified patients. Website has also not been updated.
--I have never signed a waiver for my information to be sold which typically takes place when a new company takes possession of a practice.
--I’ve had multiple cleanings every year with never a periodontal charting or oral cancer screening, although they state on the website “oral cancer screening as a part of your regular exam” and both have been noted on my patient chart and insurance claims.
--After the hygienist took blurry images and the doctor zipped in and out of an exam very quickly, I suddenly had a cavity at my next visit. After a long conversation with the office manager admitting what happened and resolving the issue by waiving charges, it never should have happened in the first place.
--While being sold multiple fixed dental prostheses by Dr. Donn, he stated that they came with a 5 year warranty. That warranty is not advertised or written anywhere. The old saying goes “If it isn’t in writing, it was never said”. It’s a darn good thing I had the sense to get it in writing from the front desk, because after just 3 years, one of the prosthesis failed. He insisted on charging me full replacement cost until I presented his warranty “in writing”, and it could have cost me thousands of dollars out of pocket. I feel that I was forced to return more times than previous/necessary (I lived an hour away at the time-one way) for a replacement covered by ‘warranty’.
--Needless to say, I am no longer a patient and will never return.
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— I.
★★★★★
Dr. Donn is an amazing dentist so kind , compassionate and caring. I had a situation with my tooth and there was some problems. SoI had to return a couple times. And Dr.Donn knew what to do and resolved the problem. I wouldn’t want to go to any other de…
Dr. Donn is an amazing dentist so kind , compassionate and caring. I had a situation with my tooth and there was some problems. SoI had to return a couple times. And Dr.Donn knew what to do and resolved the problem. I wouldn’t want to go to any other dentist . He does exceptional work!
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— S. G.
★★★★★
5 Stars is not enough for Dr Donn and his staff these past 12 years. Fantastic dentist, caring, beyond professional and you feel like family. We just love and trust him!! People think I am crazy when I tell them I Love My Dentist! I have referred people o…
5 Stars is not enough for Dr Donn and his staff these past 12 years. Fantastic dentist, caring, beyond professional and you feel like family. We just love and trust him!! People think I am crazy when I tell them I Love My Dentist! I have referred people over the years. His staff in all their positions are top notch! The atmosphere is positive, friendly and inviting. You feel so comfortable there!! 10+
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— B. L.
4.9
out of 826 Google reviews